Referral Programme

    Referral Programme Terms

    Version 1.0 — effective 1 October 2026

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    1. About these Terms

    1.1 These Terms govern the FireCheckr Referral Programme (the Programme), operated by Factor Technologies Ltd, a company registered in England and Wales with company number 16929514, whose registered office is at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom (FireCheckr, we, us, our).

    1.2 We run the Programme through one or more referral campaigns (each a Campaign). Each Campaign has its own Campaign Offer, which is displayed in the FireCheckr platform where you get your Referral Link and sets out the rewards and conditions specific to that Campaign. These Terms and the applicable Campaign Offer together form the agreement between you and us for that Campaign.

    1.3 These Terms are linked from the referral page in the FireCheckr platform. By sharing your Referral Link, making a referral, or accepting a Reward, you agree to these Terms and the Campaign Offer in force at that time. If you do not agree, do not share your Referral Link.

    1.4 By signing up through a Referral Link or accepting a Referred Reward, a Referred Organisation agrees to these Terms as they apply to the Referred Reward.

    1.5 If a Campaign Offer conflicts with these Terms, the Campaign Offer takes priority only for the Campaign Variables listed in clause 3.2. For everything else, these Terms take priority.

    2. Definitions

    2.1 In these Terms:

    Campaign Offer
    means the referral offer for a Campaign displayed in the FireCheckr platform, including the Rewards and any conditions shown with it.
    Campaign Period
    means the period during which a Campaign is open for new referrals, as stated in the Campaign Offer.
    Campaign Variables
    means the items listed in clause 3.2.
    Credits
    means report credits or account credit for use on the FireCheckr platform.
    Customer Terms
    means FireCheckr's terms and conditions for customers, as updated from time to time.
    Existing Contact
    means an organisation that, in the 90 days before the Referral Date, has (a) booked or attended a demo with us, (b) started a free trial, (c) received a quote or proposal from us, or (d) replied to our sales or marketing outreach.
    Qualifying Referral
    has the meaning given in clause 6.
    Referral Date
    means the date on which a Referred Organisation first signs up, books a demo, or otherwise first engages with us through your Referral Link.
    Referral Link
    means the unique link or code generated for you in the FireCheckr platform for the Programme.
    Referred Organisation
    means a business you refer to FireCheckr.
    Referred Reward
    means the reward available to a Referred Organisation under a Campaign Offer, typically Credits.
    Referrer
    or you means the user or organisation for whom a Referral Link is generated in the FireCheckr platform.
    Referrer Reward
    means the reward available to you under a Campaign Offer, typically a cash payment.
    Rewards
    means Referrer Rewards and Referred Rewards.

    3. Campaigns and Campaign Offers

    3.1 We may run one or more Campaigns at any time. The Campaign Offer for each Campaign is displayed in the FireCheckr platform. Every Campaign Offer is governed by these Terms, whether or not it refers to them.

    3.2 A Campaign Offer may set or vary the following (Campaign Variables):

    1. the Campaign name and Campaign Period;
    2. who may act as a Referrer, and who may be referred;
    3. the Referrer Reward, including amount and form;
    4. the Referred Reward, including amount, form, when it is applied, and expiry;
    5. any additional qualifying conditions, such as a minimum spend or contract value;
    6. any cap on the number or value of Rewards; and
    7. whether the Campaign may be combined with other offers.

    3.3 Where a Campaign Offer does not address a Campaign Variable, the default position in these Terms applies.

    3.4 A referral is governed by the Campaign Offer displayed in the FireCheckr platform on its Referral Date. If we change or end a Campaign, referrals already made remain governed by the Campaign Offer that applied on their Referral Date.

    3.5 We keep records of each Campaign Offer and the dates it was displayed. Those records will be treated as accurate unless shown to be wrong.

    3.6 Each Referred Organisation can be counted under one Campaign only. Rewards cannot be combined with other discounts or promotions unless the Campaign Offer says so.

    4. Who can be a Referrer

    4.1 To be a Referrer, you must be aged 18 or over and resident or established in the United Kingdom, unless the Campaign Offer says otherwise.

    4.2 The following cannot be Referrers: our employees, directors, contractors and their immediate family members; anyone with a separate reseller, partner or commission agreement with us (unless that agreement says otherwise); and anyone whose FireCheckr account is suspended or terminated.

    4.3 If you take part on behalf of an organisation, you confirm you are authorised to do so. The Referrer Reward will be paid to that organisation.

    5. Who can be referred

    5.1 A Referred Organisation must:

    1. be a business, not an individual acting for personal purposes;
    2. be based in the United Kingdom, unless the Campaign Offer says otherwise;
    3. not be, or have been in the previous 12 months, a FireCheckr customer;
    4. not be an Existing Contact; and
    5. not be you, your own organisation, or an organisation under common ownership or control with you.

    5.2 The referral must be tracked through your Referral Link. If the Referred Organisation does not use your Referral Link, we are not obliged to attribute the referral to you, although we may choose to do so where the Campaign Offer allows the Referred Organisation to name you when it first contacts us.

    5.3 If more than one Referrer refers the same organisation, the first valid referral recorded in our systems takes priority. Only one Referrer Reward and one Referred Reward are available per Referred Organisation, however many users, sites or contracts it has.

    6. Qualifying Referrals

    6.1 Unless the Campaign Offer says otherwise, a referral is a Qualifying Referral when all of the following are met:

    1. the Referred Organisation meets clause 5;
    2. within 90 days of the Referral Date, the Referred Organisation enters into a paid contract with us under the Customer Terms (a free trial alone does not count);
    3. the Referred Organisation pays its first invoice in full; and
    4. any additional conditions in the Campaign Offer are met.

    6.2 We will tell you whether a referral has qualified. For confidentiality reasons we will not share details of the Referred Organisation's contract or spend.

    7. Rewards

    Referrer Rewards

    7.1 We will pay the Referrer Reward by bank transfer within 30 days after a referral becomes a Qualifying Referral, provided you have given us valid payment details through the FireCheckr platform. Please do not send bank details by email.

    7.2 If you have not provided valid payment details within six months of the referral qualifying, and we have reminded you at least once, the Referrer Reward will lapse.

    7.3 Referrer Rewards are inclusive of VAT, if any. If you are VAT-registered and the Referrer Reward is consideration for a taxable supply by you, you must give us a valid VAT invoice before payment, and the amount paid will be the stated Referrer Reward inclusive of VAT.

    7.4 You are responsible for any income tax, corporation tax or other tax due on a Referrer Reward.

    Referred Rewards

    7.5 Unless the Campaign Offer says otherwise, Credits forming a Referred Reward will be applied to the Referred Organisation's account within 14 days after the referral becomes a Qualifying Referral.

    7.6 Unless the Campaign Offer says otherwise, Credits:

    1. expire 12 months after they are applied;
    2. have no cash value and cannot be refunded, exchanged for cash, or transferred;
    3. are used before any purchased credits; and
    4. are subject to the Customer Terms, and are lost if the account is closed.

    General

    7.7 We may cap the number or value of Rewards in a Campaign Offer. Rewards cannot be transferred or exchanged except as stated in these Terms.

    7.8 If we cannot provide a stated Reward for reasons beyond our reasonable control, we may substitute a Reward of equal or greater value.

    8. Withholding and reclaiming Rewards

    8.1 We may withhold a Reward, cancel Credits, or require repayment of a Referrer Reward already paid if:

    1. the Referred Organisation's first payment is reversed or charged back;
    2. we reasonably determine the referral did not meet these Terms or the Campaign Offer; or
    3. we reasonably suspect fraud, abuse or a breach of clauses 9 or 10.

    8.2 Except in cases of fraud, we will not seek repayment more than six months after we paid the Referrer Reward. We may set off any amount you owe us under this clause against amounts we owe you.

    9. How you may promote FireCheckr

    9.1 You must comply with all applicable law when making referrals, including the Privacy and Electronic Communications Regulations 2003 (PECR), UK data protection law, the Digital Markets, Competition and Consumers Act 2024, and the UK Code of Non-broadcast Advertising (CAP Code).

    9.2 You must not:

    1. send unsolicited marketing emails or texts in breach of PECR, noting that sole traders and partnerships are treated as individuals under PECR;
    2. send bulk messages to bought, rented or scraped contact lists;
    3. bid on “FireCheckr” or similar terms in paid search, or use our name in any domain name, social media handle or account name;
    4. post your Referral Link on voucher, coupon, cashback or incentive sites;
    5. make any statement about FireCheckr's features, pricing, compliance outcomes or regulatory status that is not consistent with information we have published;
    6. claim to represent, act for, or be employed by FireCheckr;
    7. use our name, logo or trade marks except in materials we provide for the Programme; or
    8. create multiple or false accounts, refer yourself, or otherwise manipulate the Programme.

    9.3 Whenever you share your Referral Link publicly (for example on LinkedIn, a website or a forum), you must clearly disclose that you may receive a reward, for example by using “#ad” or “I receive a reward if you sign up”.

    10. Anti-bribery and conflicts of interest

    10.1 You must comply with the Bribery Act 2010 and must not offer, pass on or share any Reward to induce anyone to act improperly.

    10.2 If you are an employee, officer, adviser or consultant of a Referred Organisation, or have any role in its purchasing decisions, you must tell the Referred Organisation that you may receive a Referrer Reward and obtain its written consent before we pay you. We may ask for evidence of that consent.

    10.3 You may not refer a public sector body if you are an employee or official of that body.

    10.4 Before we pay a Referrer Reward, we may ask you to confirm in the FireCheckr platform that you have complied with this clause 10. We will not pay a Referrer Reward until you have given that confirmation.

    11. Data protection

    11.1 We recommend sharing your Referral Link rather than giving us someone else's contact details. If you do give us anyone's personal data, you confirm you have a lawful basis to do so and that the person would reasonably expect it.

    11.2 We process personal data in connection with the Programme in accordance with our Privacy Notice. We administer the Programme within the FireCheckr platform. We may tell a Referred Organisation who referred it, and tell you whether your referral has qualified.

    12. Changes, suspension and termination

    12.1 We may change these Terms by publishing an updated version on this page, and may change, suspend or end the Programme or any Campaign by updating the FireCheckr platform. Where a change is materially adverse to Referrers, we will give at least 14 days' notice where reasonably practicable.

    12.2 Changes do not affect referrals with a Referral Date before the change takes effect, and we will honour Rewards for those referrals in line with the terms that applied at the time, unless clause 8 applies.

    12.3 We may suspend or remove you from the Programme if you breach these Terms or we reasonably suspect fraud or abuse. If we do, we may withhold Rewards connected with the breach.

    13. Our decisions and disputes

    13.1 We will act reasonably and in good faith when deciding whether a referral is valid, whether it qualifies, and whether a Reward is due. Our tracking records will be treated as accurate unless shown to be wrong.

    13.2 If you believe a referral has been missed or wrongly assessed, please contact us at info@firecheckr.co.uk within 60 days of the Referral Date or the decision you are challenging.

    14. Liability

    14.1 Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded by law.

    14.2 Subject to clause 14.1, our total liability to you in connection with the Programme is limited to the value of Rewards that are properly due to you and unpaid.

    15. General

    15.1 Taking part in the Programme does not create any partnership, agency, employment or joint venture between you and us. You have no authority to bind us.

    15.2 These Terms do not affect any contract between FireCheckr and a Referred Organisation, which is governed by the Customer Terms. We are not obliged to accept any Referred Organisation as a customer.

    15.3 Apart from a Referred Organisation in relation to its Referred Reward, no third party has any right to enforce these Terms under the Contracts (Rights of Third Parties) Act 1999.

    15.4 You may not transfer your rights or obligations under these Terms. We may transfer ours to another organisation, and will tell you if we do.

    15.5 If any provision of these Terms is found to be unenforceable, the rest will remain in effect. If we do not enforce a right straight away, we can still enforce it later.

    15.6 These Terms, the applicable Campaign Offer and, where relevant, the Customer Terms form the whole agreement between you and us about the Programme.

    15.7 These Terms are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that if you are an individual living in Scotland or Northern Ireland you may also bring proceedings in your local courts.

    16. Contact

    Questions about the Programme: info@firecheckr.co.uk

    Factor Technologies Ltd (trading as FireCheckr), 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. Company number 16929514.